If you make an appointment and do Not like your clinician or you are not satisfied with the visit, contact Cigna to request an alternate.

DISCLAIMER on “How it Works”-  If you Voluntarily call Cigna and receive any sort of service, It will remain 100% Confidential !!!!!  All of your information is kept private between you and your clinician. If you are Mandated to go to EAP, the City will be advised of your compliance with therapy sessions.

Helpful Websites:

Visit the NSPL’s website at (suicidepreventionpifeline.org/help-someone-else). Their Veterans Crisis Line website (veteranscrisisline.net) has more information specific to veterans.

Sponsored by United States Department of Veterans Affairs, the National Center for Post-Traumatic Stress Disorder (PTSD) provides articles, videos and other information on PTSD, as well as advice for veterans on returning to family life after serving in a war (ptsd.va.gov).

Launched in 1998 by the Kristin Brooks Hope Center, the National Hopeline Network (imalive.org) provides 24/7 support to individuals battling depression and suicidal thoughts, as well as to family and friends concerned about a loved one.

The Depression and Bipolar Support Alliance (dbsalliance.org) was created to help patients and their loved ones receive a wide range of information and support as they seek to gain a greater understanding of depression and bipolar disorder. The site’s content is reviewed by a member of their Scientific Advisory Board, as well as patients living with depression or bipolar disorder, to ensure the highest quality information.

The American Association of Suicidology provides information about suicide and surviving a loved one’s suicide (suicidology.org). Visitors can search for local support groups for survivors and loved ones.

The Sidran Traumatic Stress Institute is a nonprofit organization that helps people who have witnessed or experienced traumatic situations. Their website offers many resources for treatment, support, self-help and recovery (sidran.org).

The National Institute of Mental Health (nimh.nih.gov) provides educational resources on all common mental health disorders and issues. It also features many articles in Spanish.

Redline Rescue is dedicated to the mission of serving firefighters and their families in their times of need. (redlinerescue.org)

The Division is proud to support our first responder partners throughout the state who work tirelessly throughout the various disasters that impact Florida. Being a first responder requires resiliency and strength, both mentally and physically. Still, disasters take a toll. If you are a first responder in need of emotional support, the following resources are available to assist you.(floridadisaster.org)

Safe Call Now is a 24/7 crisis referral service for all public safety employees, emergency services personnel and their family members, call 206-459-3020.